1 Carat Moissanite 925 Sterling Silver Necklace

1. Delivery Time:

   • Orders are processed within 1-3 business days.
   • Delivery time varies depending on the destination and the shipping method chosen by the customer.
   • Estimated delivery times are as follows:
     • Standard Shipping: 3-7 business days.
     • Express Shipping: 1-3 business days.

2. Shipping Fees:

   • Shipping fees are calculated based on the weight, size of the item, and destination.
   • Shipping fees are displayed at the time of checkout.

3. Tracking:

   • A tracking number is provided once the order has been shipped.
   • Customers can track their order using the provided tracking number.

Returns:

1. Return Policy:

   • Returns are accepted within 30 days of receiving the order.
   • Returned items must be in their original condition, unworn, unwashed, and with all tags attached.

2. Return Fees:

   • Return shipping fees are the responsibility of the customer, except in the case of defective products or our error in the order.

3. Return Process:

   • To return an item, please contact our customer service to obtain a return authorization.
   • Once return authorization is obtained, items must be returned in their original packaging with a copy of the invoice.

4. Refunds:

   • Refunds will be issued within 7 days of receiving the returned items.
   • Refunds will be issued to the original form of payment.